Privacy policy
Shipping
Truthful Treats, referred to as the ‘Platform,’ is operated by ExcelGrow India. We, at ExcelGrow India, greatly value the trust you have in us. We are committed to upholding the highest standards for secure transactions and safeguarding customer information privacy. To understand how we collect and share information, please read the following statement. Please note that our privacy policy may change without prior notice. To stay informed about any updates, we recommend reviewing this policy regularly. By accessing this Platform, you agree to abide by the terms and conditions outlined in this Privacy Policy. Acceptance of these terms and conditions is a mandatory requirement for using or accessing our Platform. By using the Platform, you explicitly consent to the use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of, and is subject to, our Terms of Use.
INFORMATION COLLECTION
When utilizing our Platform, we systematically gather and store information provided by you on an as-needed basis. In general, you can freely navigate the Platform without disclosing your identity or personal details. However, upon sharing your personal information with us, you will no longer remain anonymous to us. We make an effort to specify which fields are mandatory and which are optional. You always have the choice to withhold information by abstaining from using specific services, products, or features on the Platform.
We may also track your purchasing patterns, preferences, and other details you opt to provide on our Platform. This information is essential for our internal research on user demographics, interests, and behavior, enabling us to better comprehend, safeguard, and serve our users. This data is analyzed and aggregated, and it may encompass the URL from which you accessed our Platform (whether on our Platform or elsewhere), the subsequent URL you visit (whether on our Platform or elsewhere), details regarding your computer’s browser, and your IP address.
We gather personal information like email addresses, delivery addresses, names, phone numbers, credit card/debit card information, and other payment instrument details when you establish an account or carry out transactions with us. While certain sections of our Platform can be explored without registering as a member, specific activities, such as placing orders or accessing our online content and services, necessitate registration. Your contact information is used to deliver offers based on your previous orders and interests.
If you opt to post messages in our message boards, chat rooms, or other message areas, or if you use voice commands to make purchases on the Platform, we will compile the information you provide for dispute resolution, customer support, and issue troubleshooting, as permitted by law. In the event of personal correspondence, such as emails or letters, or if other users or third parties forward correspondence regarding your activities or posts on the Platform, we may compile this information into a file specifically related to you.
We will also collect data related to your transactions on the Platform and third-party business partner platforms. When a third-party business partner directly collects your personal information from you, their privacy policies will govern the use of your data. Truthful Treats is not accountable for the privacy practices of third-party business partners or the content of their privacy policies, and we encourage you to read their privacy policies before disclosing any information.
Truthful Treats has collaborated with specific third-party business partners on the Platform. If you use the products or services of these Third-Party Partners, you will be directed to their websites/applications. Access to these Third-Party Partners’ websites/applications is contingent on your Platform login credentials and your consent to share your data. Truthful Treats does not bear responsibility for the privacy practices or the content of Third-Party Partners’ privacy policies, and we advise you to review their privacy policies before sharing any information.
UTILIZATION OF DEMOGRAPHIC/PROFILE DATA/YOUR INFORMATION
We employ your personal information to provide the products and services you request. In cases where we use your personal information for marketing, we will provide you with the option to opt-out. Your personal information assists us in supporting sellers and business partners in order fulfilment, enhancing the customer experience, addressing disputes, resolving issues, ensuring a secure service, processing payments, gauging consumer interest in our products and services, notifying you about online and offline offers, products, services, and updates, customizing and improving your experience, detecting and protecting against errors, fraud, and other illicit activities, enforcing our terms and conditions, and fulfilling any other purposes described to you at the time of information collection.
With your consent, we may access your SMS messages, contact list, location, and device information. We may also request your PAN, GST Number, government-issued ID cards/numbers, and Know-Your-Customer (KYC) details to: (i) verify your eligibility for specific products and services, including credit and payment products; (ii) generate GST invoices for products and services purchased for your business needs; (iii) enhance your Platform experience and provide access to the products and services offered by us, sellers, affiliates, or lending partners. Please note that your access to these products/services may be affected if consent is not granted.
In our ongoing efforts to enhance our product and service offerings, we and our affiliates collect and analyze demographic and profile data pertaining to user activity on our Platform. We use your IP address to diagnose server issues and administer the Platform. Your IP address is also used for broad demographic information gathering.
On occasion, we may invite you to participate in optional surveys conducted by us or through third-party market research agencies. These surveys may request personal information, contact details, date of birth, demographic data (e.g., zip code, age, income level), attributes such as interests, household or lifestyle details, purchasing history, preferences, and any other information you choose to provide. Participation in these surveys, which may include the collection of voice data or video recordings, is entirely voluntary. This data is used to tailor your Platform experience, providing content aligned with your interests and displaying content in accordance with your preferences.
COOKIES
Certain pages of the Platform utilize data collection tools like “cookies” to aid in the analysis of web page flow, gauge promotional effectiveness, and foster trust and security. “Cookies” are small files placed on your hard drive that support us in delivering our services. These cookies do not contain your personal information. Some of our features rely on the use of “cookies.” Cookies also permit you to enter your password less frequently during a session and enable us to provide information tailored to your interests. Most cookies are “session cookies,” meaning they are automatically removed from your hard drive at the end of your session. You have the liberty to decline or delete our cookies if your browser permits, though this may limit your access to specific Platform features, potentially requiring more frequent password entry during sessions. Furthermore, you may encounter “cookies” or similar devices on select Platform pages placed by third parties. We have no control over third-party cookie usage. We place both permanent and temporary cookies on your computer’s hard drive.
SHARING OF PERSONAL INFORMATION
We may share personal information with our affiliated corporate entities and partners to deliver products and services offered by them, such as deferred payment options via lending partners. These entities and affiliates may share this information with their associates, business partners, and other third parties to offer you their products and services, and they may engage in marketing activities unless you explicitly opt-out.
We may divulge your personal information to third parties, including sellers and business partners, when required to grant access to our products and services, fulfil your orders, enhance your experience, obtain product feedback, process payments, comply with legal obligations, conduct market research or surveys, enforce our Terms of Use, facilitate marketing and advertising initiatives, analyze data, provide customer service support, and prevent, detect, mitigate, and investigate fraudulent or illicit activities linked to our products and services. We do not share your personal information with third parties for their marketing and advertising purposes without your explicit consent.
Personal information may be disclosed if mandated by law or when we believe, in good faith, that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also share personal information with law enforcement agencies, third-party rights owners, or others when we believe such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, address third-party rights violations, or protect the rights, property, or personal safety of our users or the general public.
LINKS TO OTHER SITES
Our Platform may feature links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or content of these linked websites.
SECURITY MEASURES
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. When accessing your account information, we employ secure servers. Once your information is in our possession, we adhere to strict security protocols to shield it from unauthorized access. Nevertheless, by utilizing the Platform, users recognize the inherent security considerations associated with data transmission over the internet and the World Wide Web, which cannot guarantee complete security. Consequently, there exist inherent risks when using the Platform, and users are responsible for safeguarding their account login and password records.
CHOICE/OPT-OUT
Upon establishing an account with us, we provide all users with the option to opt out of receiving non-essential (promotional, marketing-related) communications.
ADVERTISEMENTS ON PLATFORM
We employ third-party advertising companies to deliver advertisements when you visit our Platform. These companies may collect information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about products and services that may interest you.
CHILDREN’S INFORMATION
We do not knowingly request or collect personal information from individuals under the age of 18. Our Platform is exclusively available to individuals who possess the legal capacity to enter into binding contracts as per the Indian Contract Act, 1872. If you are under 18 years of age, you must utilize the Platform, application, or services under the supervision of a parent, legal guardian, or another responsible adult.
DATA RETENTION
We adhere to applicable laws when retaining your personal information. The retention period will not exceed the duration necessary for the original purpose of collection, or as mandated by relevant laws. However, we may retain data related to you if it is believed to be essential for preventing fraud, addressing future abuse, complying with legal obligations, or serving other legitimate purposes. In some cases, we may retain your data in anonymized form for analytical and research purposes.
YOUR CONSENT
By visiting our Platform or providing your information, you grant your consent to the collection, utilization, storage, disclosure, and processing of your information, including sensitive personal data, in accordance with this Privacy Policy. If you disclose personal information regarding others, you confirm that you have the necessary authority to do so and allow us to employ this information following the terms of this Privacy Policy. While furnishing your personal details via the Platform or partner platforms or establishments, you consent to us, including our affiliated corporate entities, partners, technology providers, marketing channels, business associates, and other third parties, to contact you via SMS, instant messaging apps, telephone calls, and/or email for the purposes specified in this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We recommend periodically reviewing our Privacy Policy for updates. Changes made to our information handling practices will be reflected in our updated Privacy Policy. Significant alterations will be brought to your attention by displaying the last updated date of our policy, posting notifications on our Platform, or sending emails when required by applicable law.
QUERIES
For any queries, concerns, issues, or complaints pertaining to the collection or usage of your personal information under this Privacy Policy, please reach out to us using the contact details provided below:
Contact: +91 7778886541
Email-Address: care@truthfultreats.com
Return & refund
Privacy
Truthful Treat, referred to as the ‘Platform,’ is operated by Grow Excel Private Limited. We, at Grow Excel Private Limited, greatly value the trust you have in us. We are committed to upholding the highest standards for secure transactions and safeguarding customer information privacy. To understand how we collect and share information, please read the following statement. Please note that our privacy policy may change without prior notice. To stay informed about any updates, we recommend reviewing this policy regularly. By accessing this Platform, you agree to abide by the terms and conditions outlined in this Privacy Policy. Acceptance of these terms and conditions is a mandatory requirement for using or accessing our Platform. By using the Platform, you explicitly consent to the use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of, and is subject to, our Terms of Use.
INFORMATION COLLECTION
When utilizing our Platform, we systematically gather and store information provided by you on an as-needed basis. In general, you can freely navigate the Platform without disclosing your identity or personal details. However, upon sharing your personal information with us, you will no longer remain anonymous to us. We make an effort to specify which fields are mandatory and which are optional. You always have the choice to withhold information by abstaining from using specific services, products, or features on the Platform.
We may also track your purchasing patterns, preferences, and other details you opt to provide on our Platform. This information is essential for our internal research on user demographics, interests, and behavior, enabling us to better comprehend, safeguard, and serve our users. This data is analyzed and aggregated, and it may encompass the URL from which you accessed our Platform (whether on our Platform or elsewhere), the subsequent URL you visit (whether on our Platform or elsewhere), details regarding your computer’s browser, and your IP address.
We gather personal information like email addresses, delivery addresses, names, phone numbers, credit card/debit card information, and other payment instrument details when you establish an account or carry out transactions with us. While certain sections of our Platform can be explored without registering as a member, specific activities, such as placing orders or accessing our online content and services, necessitate registration. Your contact information is used to deliver offers based on your previous orders and interests.
If you opt to post messages in our message boards, chat rooms, or other message areas, or if you use voice commands to make purchases on the Platform, we will compile the information you provide for dispute resolution, customer support, and issue troubleshooting, as permitted by law. In the event of personal correspondence, such as emails or letters, or if other users or third parties forward correspondence regarding your activities or posts on the Platform, we may compile this information into a file specifically related to you.
We will also collect data related to your transactions on the Platform and third-party business partner platforms. When a third-party business partner directly collects your personal information from you, their privacy policies will govern the use of your data. Truthful Treats is not accountable for the privacy practices of third-party business partners or the content of their privacy policies, and we encourage you to read their privacy policies before disclosing any information.
Truthful Treats has collaborated with specific third-party business partners on the Platform. If you use the products or services of these Third-Party Partners, you will be directed to their websites/applications. Access to these Third-Party Partners’ websites/applications is contingent on your Platform login credentials and your consent to share your data. Truthful Treats does not bear responsibility for the privacy practices or the content of Third-Party Partners’ privacy policies, and we advise you to review their privacy policies before sharing any information.
UTILIZATION OF DEMOGRAPHIC/PROFILE DATA/YOUR INFORMATION
We employ your personal information to provide the products and services you request. In cases where we use your personal information for marketing, we will provide you with the option to opt-out. Your personal information assists us in supporting sellers and business partners in order fulfilment, enhancing the customer experience, addressing disputes, resolving issues, ensuring a secure service, processing payments, gauging consumer interest in our products and services, notifying you about online and offline offers, products, services, and updates, customizing and improving your experience, detecting and protecting against errors, fraud, and other illicit activities, enforcing our terms and conditions, and fulfilling any other purposes described to you at the time of information collection.
With your consent, we may access your SMS messages, contact list, location, and device information. We may also request your PAN, GST Number, government-issued ID cards/numbers, and Know-Your-Customer (KYC) details to: (i) verify your eligibility for specific products and services, including credit and payment products; (ii) generate GST invoices for products and services purchased for your business needs; (iii) enhance your Platform experience and provide access to the products and services offered by us, sellers, affiliates, or lending partners. Please note that your access to these products/services may be affected if consent is not granted.
In our ongoing efforts to enhance our product and service offerings, we and our affiliates collect and analyze demographic and profile data pertaining to user activity on our Platform. We use your IP address to diagnose server issues and administer the Platform. Your IP address is also used for broad demographic information gathering.
On occasion, we may invite you to participate in optional surveys conducted by us or through third-party market research agencies. These surveys may request personal information, contact details, date of birth, demographic data (e.g., zip code, age, income level), attributes such as interests, household or lifestyle details, purchasing history, preferences, and any other information you choose to provide. Participation in these surveys, which may include the collection of voice data or video recordings, is entirely voluntary. This data is used to tailor your Platform experience, providing content aligned with your interests and displaying content in accordance with your preferences.
COOKIES
Certain pages of the Platform utilize data collection tools like “cookies” to aid in the analysis of web page flow, gauge promotional effectiveness, and foster trust and security. “Cookies” are small files placed on your hard drive that support us in delivering our services. These cookies do not contain your personal information. Some of our features rely on the use of “cookies.” Cookies also permit you to enter your password less frequently during a session and enable us to provide information tailored to your interests. Most cookies are “session cookies,” meaning they are automatically removed from your hard drive at the end of your session. You have the liberty to decline or delete our cookies if your browser permits, though this may limit your access to specific Platform features, potentially requiring more frequent password entry during sessions. Furthermore, you may encounter “cookies” or similar devices on select Platform pages placed by third parties. We have no control over third-party cookie usage. We place both permanent and temporary cookies on your computer’s hard drive.
SHARING OF PERSONAL INFORMATION
We may share personal information with our affiliated corporate entities and partners to deliver products and services offered by them, such as deferred payment options via lending partners. These entities and affiliates may share this information with their associates, business partners, and other third parties to offer you their products and services, and they may engage in marketing activities unless you explicitly opt-out.
We may divulge your personal information to third parties, including sellers and business partners, when required to grant access to our products and services, fulfil your orders, enhance your experience, obtain product feedback, process payments, comply with legal obligations, conduct market research or surveys, enforce our Terms of Use, facilitate marketing and advertising initiatives, analyze data, provide customer service support, and prevent, detect, mitigate, and investigate fraudulent or illicit activities linked to our products and services. We do not share your personal information with third parties for their marketing and advertising purposes without your explicit consent.
Personal information may be disclosed if mandated by law or when we believe, in good faith, that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also share personal information with law enforcement agencies, third-party rights owners, or others when we believe such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, address third-party rights violations, or protect the rights, property, or personal safety of our users or the general public.
LINKS TO OTHER SITES
Our Platform may feature links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or content of these linked websites.
SECURITY MEASURES
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. When accessing your account information, we employ secure servers. Once your information is in our possession, we adhere to strict security protocols to shield it from unauthorized access. Nevertheless, by utilizing the Platform, users recognize the inherent security considerations associated with data transmission over the internet and the World Wide Web, which cannot guarantee complete security. Consequently, there exist inherent risks when using the Platform, and users are responsible for safeguarding their account login and password records.
CHOICE/OPT-OUT
Upon establishing an account with us, we provide all users with the option to opt out of receiving non-essential (promotional, marketing-related) communications.
ADVERTISEMENTS ON PLATFORM
We employ third-party advertising companies to deliver advertisements when you visit our Platform. These companies may collect information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about products and services that may interest you.
CHILDREN’S INFORMATION
We do not knowingly request or collect personal information from individuals under the age of 18. Our Platform is exclusively available to individuals who possess the legal capacity to enter into binding contracts as per the Indian Contract Act, 1872. If you are under 18 years of age, you must utilize the Platform, application, or services under the supervision of a parent, legal guardian, or another responsible adult.
DATA RETENTION
We adhere to applicable laws when retaining your personal information. The retention period will not exceed the duration necessary for the original purpose of collection, or as mandated by relevant laws. However, we may retain data related to you if it is believed to be essential for preventing fraud, addressing future abuse, complying with legal obligations, or serving other legitimate purposes. In some cases, we may retain your data in anonymized form for analytical and research purposes.
YOUR CONSENT
By visiting our Platform or providing your information, you grant your consent to the collection, utilization, storage, disclosure, and processing of your information, including sensitive personal data, in accordance with this Privacy Policy. If you disclose personal information regarding others, you confirm that you have the necessary authority to do so and allow us to employ this information following the terms of this Privacy Policy. While furnishing your personal details via the Platform or partner platforms or establishments, you consent to us, including our affiliated corporate entities, partners, technology providers, marketing channels, business associates, and other third parties, to contact you via SMS, instant messaging apps, telephone calls, and/or email for the purposes specified in this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We recommend periodically reviewing our Privacy Policy for updates. Changes made to our information handling practices will be reflected in our updated Privacy Policy. Significant alterations will be brought to your attention by displaying the last updated date of our policy, posting notifications on our Platform, or sending emails when required by applicable law.
QUERIES
For any queries, concerns, issues, or complaints pertaining to the collection or usage of your personal information under this Privacy Policy, please reach out to us using the contact details provided below:
Contact: +91 7778886541
Email-Address: care@truthfultreats.com
Terms & Conditions
OVERVIEW
This website is operated by Truthful Treats. Throughout the site, the terms “we,” “us,” and “our” refer to Truthful Treats. Truthful Treats offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on (To be confirmed) They provide us with an online e-commerce platform that allows us to sell our products and services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We cannot guarantee that the products, services, information, or other materials you purchase or obtain will meet your expectations, nor can we guarantee that any errors in the Service will be rectified.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address & credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Returns Policy.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of optional tools provided on the site is entirely your responsibility and choice. You should make sure that you are acquainted with and agree to the terms under which these tools are offered by the respective third-party provider(s).
Additionally, we may introduce new services and features through the website in the future, including the launch of new tools and resources. These new features and services will also be governed by these Terms of Service.
THIRD-PARTY LINKS
Our Service may offer content, products, and services that include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We do not review or assess the content or accuracy of these third-party materials or websites. We do not provide any warranties or assume liability for any third-party materials, websites, or any other materials, products, or services offered by third parties.
We are not responsible for any damages or harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before engaging in any transaction, please carefully review the policies and practices of the third party and ensure you understand them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you voluntarily submit specific materials (e.g., contest entries) at our request or send creative ideas, suggestions, proposals, plans, or other content to us without our request, whether online, via email, postal mail, or otherwise (collectively referred to as “comments”), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize these comments without restrictions and at any time. We are not obliged to: (1) keep any comments confidential; (2) compensate for any comments; or (3) respond to any comments.
We reserve the right, although we are not obligated, to monitor, edit, or remove content that, in our sole discretion, is deemed unlawful, offensive, threatening, defamatory, pornographic,
obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You confirm that your comments will not infringe upon any third party’s rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. Additionally, your comments will not contain libelous or unlawful, abusive, obscene material, nor will they include any computer virus or malware that could impact the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We assume no responsibility and bear no liability for any comments posted by you or any third party.
PERSONAL INFORMATION
Any personal information you submit through the store is subject to our Privacy Policy.
ERRORS, INACCURACIES, AND OMISSIONS
There may be occasional typographical errors, inaccuracies, or omissions in the information on our site or in the Service, including product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders, if necessary, without prior notice (including after you have submitted your order).
We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. Any specified update or refresh date provided in the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been altered or updated.
PROHIBITED USES
In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit others to engage in unlawful activities; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You explicitly acknowledge that your utilization of, or incapability to utilize, the service is entirely at your own risk. The service, along with all the products and services provided to you through it, is furnished “as is” and “as available,” except where explicitly indicated by us. No representations, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement, are made.
Under no circumstances shall Truthful Treats, along with our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature, which includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. Such damages may arise from contract, tort (including negligence), strict liability, or any other legal theory, resulting from your utilization of the service or any products obtained through the service, or from any other claim related in any manner to your use of the service or any product, including but not limited to any errors or omissions in any content or any loss or damage of any type incurred due to the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if the possibility of such damages has been advised. In regions where certain states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be confined to the maximum extent permitted by law.
INDEMNIFICATION
You hereby agree to indemnify, defend, and hold Truthful Treats, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your infringement of any law or third-party rights.
SEVERABILITY
Should any provision of these Terms of Service be deemed unlawful, void, or unenforceable, such provision shall remain enforceable to the fullest extent allowed by applicable law, and the unenforceable portion shall be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of the remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are in effect until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us of your desire to discontinue using our Services or when you cease using our site.
If, at our sole discretion, we determine that you have breached any term or provision of these Terms of Service, or if we suspect such a breach, we may terminate this agreement at any time without notice. In such cases, you will remain liable for all amounts due up to and including the date of termination. Furthermore, we may deny you access to our Services (or any part thereof) in response to such breaches.
ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not be considered a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or concerning the Service, constitute the complete agreement and understanding between you and us, governing your use of the Service. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the laws of Grow Excel Private Limited, B-12, Arunachal society, Samta road, Subhanpura Vadodara – 390023, Gujarat.
CHANGES TO TERMS OF SERVICE
You can always review the most recent version of the Terms of Service on this page.
We retain the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for any revisions. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
For inquiries regarding the Terms of Service, please reach out to us at care@truthfultreats.com.