We aim to ensure the safe and timely delivery of products to all regions within India. We work with trusted logistics service providers to achieve this. Here are some key details regarding our shipping policy:

Delivery Times:

Local Orders: We aim to deliver local orders within 7 working days.

Outstation Orders: Outstation orders typically take 7 working days for delivery.

Orders to JK, North East India & Kerala: Please allow 9-10 working days for orders delivered to these regions.

Delivery Days: We process and ship orders from Monday to Saturday, excluding Sundays and Public Holidays.

Tracking: Once your order has been dispatched, you will receive an email containing the tracking number and information about the courier company handling your order. You can usually start tracking your package within 24 hours of the order being dispatched. However, please note that in some cases, tracking updates may be delayed due to factors beyond our control, such as technical issues with the logistics company disruptions caused by weather conditions or force majeure events like strikes, lockouts, server disruptions, etc.

Shipping Charges: Shipping charges may vary from time to time and will be clearly displayed to you on the Site and/or Application before you place your order. We are committed to providing transparency in this regard. For any inquiries or concerns related to shipping, please feel free to reach out to us at care@truthfultreats.com. We are here to assist you with any shipping-related queries.